FAQs

Yes we do, depending on the type and scope of the project.  We are happy to take a look and quote on most restoration types.

We offer a large selection of bulbs, plants and flowers depending on the season. Our specialist grave carers will choose what is most appropriate for your grave, based on the time of year, its type, size and location, and any personal preference that you may have from our selections (depending on availability). All of our selections have been carefully chosen based on the appropriateness NZ Cemeteries

If you can provide us with the grave location number, we can easily find the location. But don’t worry if you don’t have this, we can locate it for you for a one off fee of just $20

Each visit by one of our specialist grave carers includes the following general maintenance: Trimming of grass around headstone, edging of plot, removal of weeds, removal of all debris (old flowers, plants and other litter), washing of memorial pot liners, cleaning of headstone/memorial. We will also document the monument condition and recommend measures that may be needed to protect the monument long-term.

We base our pricing on a minimum 24 month package in order to keep our pricing low.

Most cemeteries and churchyards offer little more than the mowing of lawns around graves, and rough edging. They do not have the resources to trim and inspect each individual memorial. The ultimate responsibility for maintaining the grave rests with the family and friends not with the cemetery, since the families purchase the gravesite for their loved ones.

Our services are currently available across Auckland and will soon be available nation wide, please email your closest Town or City and we will let you know when we are able to provide a complete service in your area.

At Grave Angels, incomplete service is unacceptable. If you are not pleased for any reason, please contact us and we will correct the issue. Please understand that occasionally the condition of the grave may be correctable only as a major restoration project.

We will notify you by email and provide a photograph as proof that work has been completed.

We will schedule the work once we receive your order. We do require at least ten working days before we can make our first visit to the grave. Therefore, if you choose our SeasonCare Plus or MonthlyCare packages, we will endeavour to fulfil any special day visits, but these cannot be guaranteed, if they fall within these first ten days. All grave tendings are undertaken Monday to Friday. If you choose our SeasonCare Plus or MonthlyCare package, tending will be completed no more than two days before your chosen date.

If you pay online you will immediately receive confirmation that your order has been placed. Otherwise, we will write to you with confirmation.

You may pay by:

Credit or direct debit, alternatively one off annual payments are an option for those that want peace of mind.

You may either order online by selecting the pricing page, or enquire with us on the contact us page.  You can also call us on our toll free number at anytime.